The Parker Administration Agency's Policies and Terms of Service

At The Parker Administration Agency, we are committed to protecting the privacy and security of our clients' personal information. As a global firm specialising in assisting individuals in obtaining citizenships, passports, and accessing their heritage rights while residing abroad, we process and collect personal data necessary to facilitate these services.

Introduction

This Privacy Policy outlines how The Parker Administration Agency ("we", "us", "our") collects, processes, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.

Data Controller

TPAA INTL LTD is the data controller for the purposes of UK GDPR. If you have any questions about this policy or your rights, please contact us at:

support@theparkeradminagency.co.uk

What Personal Data We Collect

We may collect and process the following types of personal data:

- Identity data (e.g., name, date of birth, passport details)

- Contact details (e.g., email, phone number, address)

- Financial information (e.g., payment details)

- Transaction history

- Communications with us (e.g., emails, inquiries)

- Technical data (e.g., IP address, device type, browser type)

How We Collect Your Data

We collect data through:

- Direct interactions (e.g., completing forms, contacting us)

- Automated technologies (e.g., cookies, analytics tracking on our website)

- Third-party sources (e.g., government agencies, service providers)

Legal Basis for Processing Data

We only process personal data where there is a lawful basis, including:

- Consent: When you provide consent for specific processing activities.

- Contractual necessity: When processing is required to fulfill a contract with you.

- Legal obligation: When processing is necessary to comply with legal requirements.

- Legitimate interest: When processing is necessary for our legitimate business interests, provided it does not override your rights.

How We Use Your Data

We use your personal data to:

- Provide our services, including passport and legal assistance

- Process payments and transactions

- Communicate with you regarding inquiries, updates, and support

- Improve our website and services

- Comply with legal and regulatory obligations

- Prevent fraud and ensure security

Data Sharing and Transfers

We may share personal data with:

- Government agencies (e.g., HM Passport Office, Home Office) when required

- Trusted service providers (e.g., payment processors, courier services)

- Legal and regulatory authorities as required by law

We do not sell or rent your personal data to third parties. If data is transferred outside the UK, we ensure appropriate safeguards are in place.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After this period, data is securely deleted or anonymized.

Your Rights

Under UK GDPR, you have the right to:

- Access your personal data

- Rectify inaccurate or incomplete data

- Request deletion of your data (subject to legal restrictions)

- Restrict or object to processing

- Data portability (where applicable)

- Withdraw consent at any time (where processing is based on consent)

Your Rights Under California Law

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

Right to Know – You have the right to request information about the personal data we collect, use, disclose, or sell.
Right to Delete – You may request the deletion of your personal information, subject to certain legal exceptions.
Right to Opt-Out – You have the right to opt out of the sale or sharing of your personal data, if applicable.
Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.
Right to Correct Inaccurate Information – You may request that we correct any inaccurate personal information we hold about you.

To exercise these rights, contact us at support@theparkeradminagency.co.uk.

Security Measures

We implement appropriate security measures to protect personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, so we encourage you to take precautions when sharing information online.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or direct notification.

If you have any concerns or complaints regarding your data privacy, please contact us at:

support@theparkeradminagency.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Purpose and Fairness

Our goal is to ensure fair application decisions for all applicants, irrespective of nationality or country of residence. We strive to distill Acts and Public Knowledge into understandable and usable information, ensuring transparency and accessibility throughout the application process.

Information Collection and Storage

During consultations, we collect information on your British heritage and reasons for applying for a British passport to complete your Review Form. Once reviewed, your information is securely stored in our office as a hard copy only. If you wish to have your information discarded, you must submit a written request via email. Upon receiving such a request, we will safely dispose of the stored documents.

Client Rules and Responsibilities

To ensure a smooth and fair process, clients must adhere to the following rules:

Timeliness – Clients must complete each stage of the process within the deadlines provided.

Respect – Clients must treat our team with courtesy and professionalism, regardless of their titles or roles within the organization.

Consideration – If a client has doubts about proceeding with the application, they must inform us before we finalize applicant selections. This allows other eligible individuals the opportunity to be selected.

Consequences of Non-Compliance

Failure to adhere to these rules may result in the following consequences:

a. If an application is canceled (By Applicant) after a decision has been made, the applicant may face a permanent cancellation of future applications.

b. Non-compliance may also lead to the cancellation of future ICA and RCA events in a Particular country.

We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to applicants through our official channels.

By participating in our application process, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

The Parker Administration Agency's Policies and Terms of Service

Your Rights Under California Law

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